Privacy Policy
Effective January 1, 2026
Custom Simi Valley Concrete, concretesimivalley.com, team@concretesimivalley.com
What this policy covers
This policy explains what information Custom Simi Valley Concrete collects when you use our website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Simi Valley, CA, and this site exists so homeowners and property owners can learn about our work and ask us for a quote.
It applies to every page of this site, from the home page to the service and city pages. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our contact form, call us or email us, you may give us your name, phone number, email address, the address of the property, and details about the job, like the size of a driveway or photos of a cracked slab. We only collect what you choose to send.
Our contact form is run by an outside form service, so what you type into it is sent to and stored by that service on our behalf before it reaches us.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you here. This usually comes through analytics tools and doesn't tell us who you are by name.
The site may also use cookies, which are small files your browser stores so a site can remember settings and count visits. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use what you send us to answer your questions, schedule a visit, give you a quote, do the work and follow up after the job. We use site analytics to see which pages are helpful and fix the ones that aren't.
We don't sell your personal information, and we don't share it for other companies' marketing. We share it only with the service providers that help us run the site and the business, such as our form, hosting and analytics providers, or when the law requires it.
How long we keep it
We keep your contact details and job information for as long as we need them to answer you, finish your project and stand behind the work, plus whatever time the law requires us to keep business and tax records. After that we delete it or keep it in a form that no longer identifies you.
Analytics data is kept by the analytics provider under its own retention settings and is used in summary form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you more rights over your information, and we won't treat you differently for using them.
To make a request, reach us through our contact page or call (805) 261-5009, and we may ask a question or two to confirm it's really you before we act on it.
Children's information
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the way we handle information changes. The current version is always on this page.
How to raise a privacy concern
If you have a question or concern about your information, send it through our contact page or call us at (805) 261-5009, and we'll look into it and get back to you. You can read more about who we are on our about us page.
Custom Simi Valley Concrete is based in Simi Valley, CA 93065.